Website Privacy Policy

Scope

This policy applies to company information, product pages, download entry points, resources, and contact pages on zknowai.com. It does not cover data handling inside individual software clients.

Access logs

Servers may record basic access data such as request time, requested URL, response status, browser type, and network address for security, troubleshooting, and service reliability. We do not use these logs to build advertising profiles.

Downloads and measurement

When you use an official download entry point, the site processes the request information needed to complete that action. We may measure page visits and download-entry usage to verify availability and improve product information; we do not sell personal information.

To understand how people discover and use the website, we may use Baidu Tongji to record page URLs, referrers, device and browser types, network addresses, and whether product links, download buttons, or site search are used. FAQ search measurement records only whether results were found and does not upload the terms you enter. We use this information only to improve content, search visibility, and download paths, not for personalized advertising. You can restrict or clear cookies in your browser settings; see the Baidu Tongji Privacy Policy for provider details.

Contact email

When you email us, we process your address, message, and any attachments you choose to provide to answer questions, troubleshoot issues, or discuss cooperation. Do not send unrelated identity documents, payment details, or other sensitive information.

Third-party infrastructure

The website may rely on infrastructure such as DNS, content delivery, hosting, and search-engine webmaster tools. These providers may process necessary technical information under their own terms.

Contact

For questions about website privacy or data handling, email service@zknowai.com.